Site experiencing technical issues
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I received an email from WordPress saying that my site is experiencing a technical issue – WordPress caught an error with one of the plugins, Jetpack by wordpress
WP.com: Unknown
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi @junenessa, that site isn’t hosted on our services, but perhaps we can point you in the right direction.
– Can you copy the exact error message you get and try searching for it?
– Since a specific plugin is mentioned in the error, you might try uninstalling and reinstalling it. Please ask your host to help you make backups first:
https://wordpress.org/support/article/managing-plugins/#manual-uninstallation– If you suspect there could be a conflict between two plugins, you can use Health Check to troubleshoot:
Going forward, you’ll also want to use the correct resources for help with the free WordPress code. We have some tips here: https://wordpress.com/support/help-support-options/#word-press-org-support
WordPress.com uses that free code for our hosting service. We provide support, maintenance, SSL, and more for our users. You can learn more about the differences here:
https://get.wp.comHoping this helps!
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