Site fully designed with template just dissapeared?

  • Unknown's avatar
    mariazln · Member ·

    Hi!
    I just opened my wordpress and my website which was http://www.mariazln.com just dissapeared with all of the design and everything?

    How could I reach out it again?

    Totally confused.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-oikake · Staff ·

    Hi,

    I can see that you purchased a Creator plan after your Creator Trail plan expired.

    You can restore a previous backup of your site to recover your previous work. You can see how to restore backups here:

    WP
    Back Up and Restore Your Website
    in WordPress.com Support
    6 min read
    Jetpack VaultPress Backup automatically saves every change and helps you get back online quickly with one‑click restores. This guide will show you how to access your site’s backups and restore your website to any previous point in time. This feature is available on sites with the WordPress.com Creator or Entrepreneur plan. If your site has one of our legacy plans, it is available on the Pro pl

    Since your site was deactivated on March 3, 2024, I’d recommend restoring a backup from that date or March 2nd.

    Hope this helps. If you need further assistance with this, don’t hesitate to let us know!

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