site get redirect loop error

  • Unknown's avatar
    owninfo · Member ·

    Hello guys,
    please i’m having a little bit of problem after purchasing a domain from goddaddy,and mapping it here on wordpress, when i set my godaddy domain as the primary domain ‘geek3k.com’ i get an error when trying to load the site ‘website reedirect loop’ , but when i set back the default ‘.wordpress.com’ link as primary domain, it works…….ofwhich fours days ago when i made the purchase,it worked correctly for about 20minutes but now,i’m just fed up with it…
    site- owninfo.wordpress.com
    domain name” geek3k.com
    thanks for your response

    The blog I need help with is: (visible only to logged in users)

  • staff-happychia · Staff ·

    Have you checked opening site in a different browser?

    Could you also try clearing browser cache and see if it stops?

    If it still doesn’t work, try contacting staff by emailing to help@wordpress.com or support@wordpress.com.

  • Unknown's avatar
    justjennifer · Member ·

    Here’s what I get when I put geek3k.com in the WordPress.com domain helper tool:

    Non-WordPress.com Nameservers
    Although geek3k.com has been registered, it is not using WordPress.com nameservers. If your domain is mapped to a self-hosted site, then your configuration may be fine as currently set up. If you wish to host your site at WordPress.com, you will need to update your nameservers as outlined below.

    To learn about how to correctly map an existing domain, please see our documentation. If you’re not sure whether you own this domain or not, the WHOIS database record may help you out.

  • Unknown's avatar
    justjennifer · Member ·

    also on the Domain Helper Tool, you can click “+More Information” for further information.

  • Unknown's avatar
    owninfo · Member ·

    chaitanyamsv, thanks for the response…..i do really appreciate…

  • Unknown's avatar
    owninfo · Member ·

    justjennifer, thanks alot, i appreciate, the Domain link gave me helped me understood the system quite well…i just fixed the problem..thanks alot, because its actually my firsttime purchasing a domain and all that..

  • Unknown's avatar
    owninfo · Member ·

    all set perfectly with the domain tool, just that my site on chrome loads with a white screen, and on firefox it loads the godaddy promo page, any idea why,guys.. thanks

  • Unknown's avatar
    owninfo · Member ·

    if i visit ‘geek3k.com’ it redirects to ‘http://geek3k.com/?reqp=1&reqr=’

  • Unknown's avatar
    justjennifer · Member ·

    All of this assumes that you’ve purchased the domain mapping upgrade here on WordPress.com to use in conjunction with the domain name you purchased at GoDaddy. Without that step, it will not work.

    I’ve also tagged this for Staff assistance to make sure that everything is set up correctly on the WordPress.com back end. Please be patient for them to reply.

  • Unknown's avatar
    owninfo · Member ·

    alright thanks, for your time and assistance…

  • Unknown's avatar
    rachelmcr · Member ·

    Hi there,

    I checked your domain geek3k.com and confirmed that the name servers are set up correctly and your site is working for me here: http://geek3k.com/

    It can take up to 72 hours for domain changes like that to take effect, especially on computers where you visited the domain before making that change, so please give it a little time for that change to take full effect. If your domain still isn’t working for you after that, please let me know. :)

  • Unknown's avatar
    auxclass · Member ·

    You will be the last one to see the changes – you can try clearing your browser cache & forcing a page reload – –

  • Unknown's avatar
    owninfo · Member ·

    thanks guys for your time.its now responding well..

  • Unknown's avatar
    justjennifer · Member ·

    You’re welcome!

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