Site getting victors but not selling?

  • Unknown's avatar
    fizza2626 · Member ·

    Hi, My site looks great, but there is a problem with all the colors for all the the drop-down menus when trying to select the colors the customer wants to purchase. For example, the color army green or sky blue is appearing. I have had 367 visitors to the site, but no sales. I think this is a major problem.
    Who am I sell products for so I can possibly change it my self

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • fstat · Staff ·

    Hi there,

    I understand you’re experiencing issues with the color selection in the drop-down menus on your site, which is indeed a crucial aspect for a seamless user experience, especially in an e-commerce context.

    However, it’s important to note that your website is hosted by a third-party provider and uses the free, open-source version of WordPress software, which is different from the WordPress.com managed hosting services we offer. Due to this, our ability to provide direct assistance or investigate issues on externally hosted sites is limited. Our support mainly covers issues related to sites hosted on WordPress.com.

    That said, we do offer managed WordPress hosting that might interest you. Managed hosting on WordPress.com includes various benefits like automated backups, security, performance optimization, and dedicated support. You can learn more about our managed hosting services here: https://wordpress.com/hosting/

    If you are considering switching to our hosting, we have an easy-to-use migration plugin that simplifies the process of moving your site to WordPress.com. This tool is designed to make the transition as smooth as possible. You can find out more about this migration plugin and how it works here:

    WP
    Import a Website » Import using Move to WordPress.com
    in WordPress.com Support
    3 min read
    Use the Move to WordPress.com plugin to migrate a self-hosted WordPress site to WordPress.com. Follow the steps in this guide to import your site (including your content, media, plugins, and theme) directly from your wp-admin dashboard. Prerequisites To follow the steps in this guide, you will need: Your source site: a WordPress site with any other hosting provider (referred to as a se

    Lastly, since your current site is using the open-source version of WordPress, you can find assistance by asking for help in the community support forums. The community there is very knowledgeable about the open-source WordPress platform and is best suited to help you resolve the issue with your drop-down menus. You can access the forum here: https://wordpress.org/support/forum/how-to-and-troubleshooting/

    We hope this information is helpful, and we wish you the best with your WordPress site.

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