Site gone..

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  upgradesdk · Member · Apr 25, 2021 at 11:59 am

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  Hi, i accidently changed the address of my site and now i’m locked out. i’ve tried most of the step by step guides of how to get it back and unfortunately, nothing works :( can you guys help me? <3

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  luanluta · Member · Apr 25, 2021 at 12:02 pm

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  Hello there,

  Can you please share the URL of the website you can’t access? Thank you.

  What exactly do you mean by address?

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  upgradesdk · Member · Apr 25, 2021 at 12:13 pm

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  The website address it https://upgrades.dk/

  I thought that i could change the websites domain and when i did it here on wordpress and pushed enter i got locked out.

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  upgradesdk · Member · Apr 25, 2021 at 12:15 pm

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  I did the rookie mistake and changed the site url

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  luanluta · Member · Apr 25, 2021 at 12:17 pm

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  Hello again,

  It looks like your site is being hosted at another company which means that it’s not running the WordPress.com platform but its using the open-source WordPress.org platform. Since the platforms are different you’ll get more adequate help at their support forums:
  https://wordpress.org/support/

  Read this to find out more about the difference between the two:
  https://wordpress.com/support/com-vs-org/

  Your hosting company’s support team will be able to help with this.

  Hope this helps!

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  upgradesdk · Member · Apr 25, 2021 at 12:22 pm

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  Okay thank you a lot!