Site gone and can't login

  • Unknown's avatar
    mattpitek · Member ·

    I was alerted to a critical error message when going to our website.

    ramapoicehockey.com

    I attempted to login to the admin portal and received this message..

    “There has been a critical error on this website. Please check your site admin email inbox for instructions.” The problem is I can’t login to check my admin email inbox..

    The domain is through Westhost and I checked to make sure everything on that end is working. The site was operating normally a few days ago.

  • Unknown's avatar
    mohammadriyad · Member ·

    Hi there,
    This is WordPress.com forum, your website is using the open source WordPress software (from WordPress.org) which is hosted elsewhere rather than WordPress.com. To avoid confusion about WordPress.com vs WordPress.org please know the differences from here https://wordpress.com/support/com-vs-org/

    However, you can find solution in WordPress.org support forums. Please find the below link where you would be able to find the solution.
    Thanks

  • staff-zinnia · Staff ·

    Hi y’all –

    The site in question is hosted through Westhost and you can use this link to reach their support team: https://www.westhost.com/support/

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