Site Hack

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  vacationlandfilm · Member · Sep 24, 2020 at 9:21 pm

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  I would like to reset my username and password due to a site hack. How do I go about doing so? I have access to the host server, but not to my wordpress account.

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  staff-mckluskey · Staff · Sep 25, 2020 at 10:08 am

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  Hi there!

  What’s the address of the site you’re working on? If you’re talking about your site’s host, it’s probably not hosted here, on WordPress.com where we take care for the security for you.

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:

  https://wordpress.org/support/forums/