site hacked cant access portions of my site and mapping
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I cant access portions of my site anymore not sure if someone hacked my site or what but there shoudnt be any other users on my site other than me
Site: https://ateablogdotcom.wpcomstaging.com.
WP.com: Yes
Correct account: Yes -
Hey, I checked your sub-domain is OK https://prnt.sc/1fztani and if you lost your dashboard/login details then I can recover that for you. Welcome to premium support on Fiverr, start on [redacted by staff]
Thanks
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@ateablogg ignore the answer from 247habits, he can’t help you on the wordpress.com platform. Your site hasn’t been hacked at all. Wait for help from a Staff member.
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Please review our forums community standards at https://wordpress.com/forums/topic/best-practices-community-standards/
We do not allow self-promotional links in this forum, and we also don’t allow anyone to ask users to contact them for private support.
I’ve removed the Fiverr link from your reply above, and I’ve deleted your other replies you posted on other thread. Any further replies from you where you ask people to contact you on another platform for help with result in your ability to post in these forums being suspended.
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Hi there,
Your site isn’t working properly any more, because you’ve let your Business Plan expire. When that happened, all features on your site that relies on that plan were disabled. This includes all features and tools on your site that depend on the plugins you had installed.
Go to My Site ->Upgrades ->Plans and buy a new Business Plan, and your site will start working again. If you don’t see the option to buy a new plan, let us know, and also whether you want a monthly or yearly plan, and we can help you add one manually.
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