Site has been hit with Malware

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  ah2bcb · Member · Dec 30, 2020 at 1:06 am

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  Hello, my website was hit with malware. I can no longer access the admin page through wordpress. The next day my host company (Bluehost) shut my site down.

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  ah2bcb · Member · Dec 30, 2020 at 1:11 am

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  What can I do to fix this problem. How do I get to the admin page? Bluehost wants to charge me almost $300. Is that necessary?

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  ryrhino00 · Member · Dec 30, 2020 at 3:07 am

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  Hi,

  This forum is for sites hosted with WordPress .com

  Bluehost uses software from WordPress.org

  Since your site is hosted with Bluehost you will need to get help at Bluehost.

  https://www.bluehost.com/help/article/contacting-support

  If you have not posted in that forum please create an account in that forum before posting.

  If you want to know the difference between .com and .org please read this document.

  https://wordpress.com/support/com-vs-org/