site has crashed

• 

  dgbibook · Member · Jun 11, 2016 at 6:07 am

  • Copy link
  • Add topic to favorites

  my site has crashed and i cant log into it
  Virtualmechanic.com.au

  The blog I need help with is: (visible only to logged in users)

• 

  rachelsquirrel · Member · Jun 11, 2016 at 10:49 am

  • Copy link

  Hi there,

  Your site isn’t hosted with us at WordPress.com and because of this we don’t have access to your account or the backend of the site. Your best bet is to reach out to the company you’re paying for hosting. It looks like it might be Dreamhost:

  http://www.whoishostingthis.com/?q=virtualmechanic.com.au

  If you want a backup and security service for your site we also have a plugin you can use called VaultPress and this will give you access to our Happiness Engineers who can help with situations like this:

  https://vaultpress.com