Site has disappeared

  • Unknown's avatar

    Hi there,

    It seems my entire orphansgrey website has been “deleted”, “rebooted” or “reset” — the look & feel,(I had a customised skin), posts, etc are all gone… and now it’s back to a very basic template and worse, all my posts are gone.

    I’m not sure if this has to do with my domain expiring but I don’t see why this would affect my site on WordPress, since the domain was bought externally. Can someone please urgently assist??

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar

    Hi there,  

    Please provide us with the URL of the website you’re referring to so that we can point you in the right direction.  

    Thank You! :)

  • Unknown's avatar
  • Unknown's avatar

    What’s also the best way to find out which email address my website is under?.. since it seems my blog has completely disappeared (still searchable on Google though??) and my usual WordPress login doesn’t seem to show me my previous site… but it does show orphansgrey.wordpress.com but the content & look and feel are completely wrong.

  • Unknown's avatar

    orphansgray.wordpress.com doesn’t exist

    Perhaps you mean https://orphansgrey.wordpress.com/ That is a site here at WordPress.com but there is another site at Hostinger (not here). We can’t help with sites hosted at other companies.

    Domain:

    orphansgrey.com

    Registrar:

    Internet Domain Service BS Corp

    Name Servers:

    ns1.hostinger.com
    ns2.hostinger.com

    You’ll need to contact your host and if they say the issue is with the wordpress software then you could register an account and ask for advice at the correct support forum https://wordpress.org/support/forums/

    https://wordpress.com/support/com-vs-org/

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