Site has disappeared

  • Unknown's avatar
    thebluepostspub · Member ·

    Hi, my website seems to have disappeared. https://www.theblueposts.co.uk/

    I’m unable to log into the admin portal, email recovery isn’t working and it’s apparently not listed on the internet anywhere. I’m getting a critical error screen but haven’t received any emails. I’ve also had to make a new account on WP to even contact you.

    Please help and let me know if you need any further information.

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    I’m sorry to hear about the issue. I’d love to help, but your site is hosted on a different platform, and it uses WordPress.org. We can help with WordPress.com sites in this forum.

    There are some differences between WordPress.com and WordPress.org. If you aren’t sure about them, please check the following page that explains it well: WordPress.com vs WordPress.org.

    You can contact your hosting service provider for help with your WordPress.org site if you’re having trouble logging in. Since the site’s on their servers, they can help you with this directly. If they refer you to WordPress support, you can post on the WordPress.org support forum, which is the correct place for help related to sites using WordPress.org.

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