site has disappeared

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  stherrien2012 · Member · Oct 24, 2014 at 12:28 pm

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  hello, I did have my site through you but it has now disappeared? Can you tell me what happened? http://www.quiltcreationsbysusan.com
  thx

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  lastnode · Member · Oct 24, 2014 at 12:58 pm

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  Hi Susan,
  It looks like your domain name was set to expire on 2014-10-15 and was renewed on the same date for another year. Is your domain registrar Namespro.ca?

  If so, then it’s just that for some reason, your domain’s DNS servers now point to –

  Name Server: ns1.dubyadubyadubya.ca
  Name Server: ns2.dubyadubyadubya.ca

  When they should be pointing to –

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM

  Your domain’s DNS servers can usually be changed by logging into your registrar’s website.

  More information on domain mapping can be found here –

  http://en.support.wordpress.com/domains/map-existing-domain/

  Good luck, and hope you get this sorted out soon!