Site has lost its formatting

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  bdrenovations · Member · Apr 27, 2021 at 12:27 pm

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  Hi I am using a Blocksy template and my site was looking okay with a neat layout. I have been trying to change a page today and having issues saving the changes and now I have lost all the formatting / the template on my home page. Any ideas how I can go back to the old version or get help to sort out the issues?

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  justjennifer · Member · Apr 27, 2021 at 5:27 pm

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  Hi there, what’s the address of the site you need help with? Once we know that we can point you in the right direction for support.

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  bdrenovations · Member · Apr 28, 2021 at 8:29 am

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  Hi – its https://blackdogrenovations.co.uk/ Any help appreciated!

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  justjennifer · Member · Apr 28, 2021 at 2:18 pm

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  Hello again, thanks for providing that info. So looking at your site, I can see it is using the open source WordPress software. These forums you’ve posted to assist users with free websites hosted on WordPress.com For more information https://wordpress.org/support/article/wordpress-vs-wordpress-com/

  I’d suggest checking with your webhosting provider’s support. If they say this is a WordPress issue, head over to https://wordpress.org/support/ where you’ll find documentation and users who have more experience with the software you are using. If you don’t have a username on the ORG forums you can register one on the top of that page.

  Best wishes