Site health issues

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  hzadeducation · Member · Jan 3, 2023 at 8:52 pm

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  Hi

  My website developer asked to forward these errors to you. They are causing site health issues. Please guide what we should do about it:

  cURL error 7 failed to connect to port 443 – Easy Fix!!

  He said ‘The issue is IP is blocked in the firewall.’

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Jan 4, 2023 at 1:19 am

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  Hey there! The site you mentioned isn’t hosted here on our services. If you’re hitting Jetpack’s firewall, here’s how to add IPs to its allow list. If you’re running into a firewall that your host has set up, you’ll want to contact them directly.

  Going forward, these forums are primarily for sites that use our free-tier hosting. We’re a little different from the WordPress software itself. This article explains some of the differences.

  You’ll want to create an account at WordPress.org so you’ll have access to the correct community for your site. Or, you’d be welcome to host here; your plan would get direct support.

  I hope this helps!