Site hors service

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  vpmaoc · Member · Nov 13, 2021 at 12:06 pm

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  Bonjour,
  Mon site internet n’est plus accessible.
  Un message d’erreur s’affiche me disant «no active domain connection ».
  Pouvez vous me donner les démarches à suivre afin de régler le problèmes dans les plus brefs délais.
  Avec mes remerciements.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  amirudra789 · Member · Nov 13, 2021 at 2:19 pm

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  Hello

  The above site seems to up and running https://snipboard.io/TYgf35.jpg, Could you please try clearing the cache of the browser https://wordpress.com/support/browser-issues/#clearing-your-browser-cache and retest.

  Regards:

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  vpmaoc · Member · Nov 13, 2021 at 11:34 pm

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  Hello,
  After clearing my cache the website is still out of service.
  I’ve tried from many devices but it’s still out.
  According to the message displayed on the website instead of the home page the problem would be from “the domain connection” it says that it is not active.
  Thanks.

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  amirudra789 · Member · Nov 14, 2021 at 5:47 am

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  Hello

  The other pages are also fine at my end https://snipboard.io/Wu8F79.jpg https://snipboard.io/BiCFwL.jpg, I will tag this thread to staff for assistance , so can get back to you asap. We appreciate your patience on this.

  Regards:

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  staff-doublebassd · Staff · Nov 14, 2021 at 4:50 pm

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  Hi there,

  Is this in reference to the domain aocvins.lu? If so, that domain connection subscription expired a year ago. You’ll need to repurchase the subscription which will also require the purchase of a paid plan:

  http://wordpress.com/plans

  Hope this helps. Please let me know if you have any questions.

  Thanks!