Site infected with Malware

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  akismetuser965354041 · Member · Nov 10, 2022 at 8:54 pm

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  My site is not loading. When I asked my hosting company they said because it is infected by malware on the wordpress side. Help please

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  amiteshg93 · Member · Nov 11, 2022 at 2:55 am

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  Hi there,

  Please provide us with the URL of the website you’re referring to so that we can point you in the right direction.

  Thank You! :)

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  akismetuser965354041 · Member · Nov 11, 2022 at 4:04 am

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  Ah, duh! Sorry lol.

  http://www.crystalclearphotographyatlanta.com

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  amiteshg93 · Member · Nov 11, 2022 at 3:54 pm

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  Hi again,

  Your site is opening fine to me.

  Could you please check again?

  :)

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  akismetuser965354041 · Member · Nov 11, 2022 at 4:19 pm

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  Hi there,

  Where I host it (BlueHost) reset it to do the scan but that’s not my original site at all (I’m a photographer – tons of pics on the site) and I can not log into my admin site on wp.

  Thanks!

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  akismetuser965354041 · Member · Nov 13, 2022 at 1:48 pm

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  Hi there, circling back on this…

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  ryrhino00 · Member · Nov 14, 2022 at 7:02 am

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  Where I host it (BlueHost)

  Hi

  This forum is for sites hosted with wordpress.com

  Bluehost uses wordpress.org

  To see the differences between .com and .org please read this
  https://wordpress.com/support/com-vs-org/

  Please contact Bluehost for help https://www.bluehost.com/help

  If they are unable to help please create an account and use the wordpress.org forum for help

  https://wordpress.org/support/forums/