Site is completely gone
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I logged in yesterday to update my WordPress website, and it is completely gone. I am logged into my account, and it says that I do not have a site and asked if I want to build one.
When I go to my actual website it says ‘internal server error.’
Is anyone around that can please help me get back online?
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Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with iPage.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/
Your hosting provider’s support team may also be able to assist.
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When we try to sign in to WordPress to edit the site as we normally do, it shows that we do not have a website at all and asks us to begin building one. No dashboard is found.
We always signed in this way. Why is this happening now? When we do sign in with the http://www.topdogmetalart.com/wp-login in goes to the “internal server error” screen.
Thank you for your help in this, btw!
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The correct address to log in to your site is http://www.topdogmetalart.com/wp-login.php
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