Site is currently down

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  jbell181 · Member · Sep 6, 2022 at 6:43 pm

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  Not sure when this happened, trying to find out where to start.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-blorbo · Staff · Sep 6, 2022 at 6:47 pm

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  Hi there, I don’t see any WordPress.com sites under your account here.

  Would you please share the URL of the site you’re referring to?

  Once we know that, we should be able to help or at least direct you to the folks who can.

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  jbell181 · Member · Sep 6, 2022 at 7:06 pm

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  It is out mocanyc.org site, our hosting service DreamHost is having a IAD1 VPS issue but I can’t verify if that’s the problem. Doesn’t seem coincidental though, so I’m assuming that’s it. Just checking every avenue here to make sure.

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  supernovia · Staff · Sep 6, 2022 at 7:21 pm

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  Hey there, can you check in with Dreamhost on this? It seems to be a problem with the server itself.

  Going forward, these forums are primarily for site that use our free tier hosting. Our paid managed hosting plans get direct support so long as you’re logged into the right account.

  There is another set of forums for the free WordPress software:
  https://wordpress.org/support/forums/

  This short article explains the difference between the free WordPress software and our managed hosting at WordPress.com. Let us know if you have any questions about our services!