Site is down

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  karengiesbrecht · Member · Sep 24, 2021 at 3:34 pm

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  Hello. I get this error message for my site ‘There’s a problem with the mapping for this domain.’ It was working yesterday. Please help.

  Site: http://plantednetwork.ca.
  WP.com: Yes
  Correct account: Yes

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  staff-blorbo · Staff · Sep 24, 2021 at 10:37 pm

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  https://plantednetwork.ca/ seems to be working just fine for me.

  First, please make sure that your browser is up to date: https://browsehappy.com/

  If it is not, please try updating your browser or switching to a different browser.

  If it is, please do these two things:

  1. Try clearing your browser’s cache and cookies.

  2. Try with all browser extensions or add-ons temporarily disabled.

  Please let us know how each step goes for you, and which browser (and version of) you’re using if you’re still having trouble.

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  karengiesbrecht · Member · Sep 29, 2021 at 2:00 pm

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  Thank-you. We figured out the issue – the last step after renewing the annual fee.