site is down

  • Unknown's avatar
    ghollowell · Member ·

    How can I get it back up?

    Site: electronicmoneycompany.com.
    WP.com: Yes
    Correct account: Unknown

  • Unknown's avatar
    helper-heroponriki · Member ·

    Your site is not hosted with WordPress.com but instead a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

    We cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. But, I can get you pointed in the right direction.

    You should reach out to your host for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you with this issue. Based on the 404 error message, you should reach out to WP Engine for help.

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