Site is down

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  garrettbalance · Member · May 25, 2023 at 1:41 pm

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  Our website is down and we arent sure why.

  Self-declared URL: revbalance.com
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  staff-doublebassd · Staff · May 25, 2023 at 5:14 pm

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  Hi there,

  revbalance.com is not hosted here at WordPress.com, but rather with Go Daddy, or at least whois says your domain is hosted there. I would recommend contacting your host/Go Daddy, as they would be able to assist you in regaining access to the back end of your site:

  https://www.godaddy.com/help/contact-godaddy-customer-support-20320

  But, your site host would be who you need to reach out to. To clear up any confusion, WordPress.com and WordPress.org are two different entities, but the essential difference is that we don’t have access to all WordPress sites, only ones hosted on our WordPress.com servers. For more information, please see:

  WordPress.com vs. WordPress.org

  Hope this helps. Let us know if you have any questions.

  Thanks!