site is down

  • Unknown's avatar
    ehummeltest · Member ·

    I manage multiple sites and one ebridgemontessori.com is one. I was updated the home page when suddenly all users were signed out and we cannot sign back in to address the fact that our website is also down. please help!

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-dragon · Staff ·

    Hey there,

    It looks like the site you are referring to is hosted with WordPress.org self-hosting: https://wordpress.com/site-profiler/ebridgemontessori.com. You can learn more about the difference between WordPress.com and WordPress.org here:

    WP
    WordPress.com vs. WordPress.org
    in WordPress.com Support
    6 min read
    WordPress powers millions of websites, from bloggers and small businesses to massive news sites and companies. This guide will help you to understand the difference between WordPress.com and WordPress.org, and which might be the best fit for your website. Overview of Differences The same WordPress software powers both WordPress.com and WordPress.org sites. One of the main differences is ho

    In this case, I recommend reaching out to your hosting provider, or the WordPress.org community for further assistance. If you are interested in transferring your site to WordPress.com we would be happy to assist with issues such as this one in the future and you can learn more about moving your site over here.

    Hope this helps!

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