site is down
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Hi there!
What is the URL of your site? Are you using the WordPress.com site or a self-hosted site with WordPress.org software?
Learn more about the difference here- https://wordpress.com/support/com-vs-org/
With WP.com basic/free plan, you can use the Export option as an alternative to the backup. Please follow this documentation- https://wordpress.com/support/export/.
If you are using the WP.com business plan, then you can use Jetpack’s backup service. To know more, follow this documentation- https://wordpress.com/support/restore/.
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