Site is down after installing a plugin

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  lancechen120 · Member · Sep 26, 2022 at 5:24 pm

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  Hello,
  Last night I installed an analytics plugin called MonsterInsights and my site has been down since last night at around 10PM PST when someone notified me. I can log into Bluehost but not WordPress. Can I get that plugin removed for me?

  I don’t have a site linked to this WordPress.com account

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  amiteshg93 · Member · Sep 26, 2022 at 6:03 pm

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  Hi there,

  What is the URL for the site you’re referring to?

  Please note that this forum is exclusively for WordPress.com websites; for open-source WordPress websites (from WordPress.org), there is a dedicated forum here: https://wordpress.org/support/forums

  Thank You! :)

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  lancechen120 · Member · Sep 26, 2022 at 6:05 pm

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  http://www.sfufinsa.com is the url

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  lancechen120 · Member · Sep 26, 2022 at 6:07 pm

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  There is a 522: Connection Timed Out Error

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  amiteshg93 · Member · Sep 26, 2022 at 6:50 pm

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  Hello there,

  http://www.sfufinsa.com is up and running.

  Also, I can see your site is not hosted on WordPress.com and uses open-source WordPress software (from WordPress.org) and this forum is focused on sites hosted on WordPress.com.

  The WordPress.com and WordPress.org sites are completely different: https://wordpress.com/support/com-vs-org

  :)

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  lancechen120 · Member · Sep 26, 2022 at 7:32 pm

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  Thank you! I will keep that in mind also.