Site is down and cannot access my admin page or any of my WP settings
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My blog http://www.ourfoodfix.com is down, giving me a ‘Failed to Open Page’ or ‘Website cannot be displayed’ error, and the same message is appearing when I try and access my WP admin. I have tried on multiple devices and browsers, and always get a variation of this error.
I am only able access my main site page from wordpress.com, but still get error messages when trying to access pages, posts, plug-ins, settings, etc.
Any troubleshooting tips would be most appreciated.The blog I need help with is: (visible only to logged in users)
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ourfoodfix.com is hosted by Unified Layer, not by wordpress.COM
WHOIS: Click Here
IP Address: 69.195.124.135
Name Servers:
ns2.bluehost.com
ns1.bluehost.comContact your web host.
That site is not hosted by wordpress.COm and we cannot provide support for it. You are posting to the wrong support forum.
We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.
Some Jetpack solutions are here http://jetpack.me/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpackHowever, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ -
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