site is down- "Jetpack Problem"

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  noondayfilms · Member · Nov 9, 2014 at 6:21 pm

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  Hi, I have several wordpress blogs. One is hosted through dream host. I let my payments slide for a little while and when I got caught up, I expected my site to come back up seamlessly (it has in the past). But now the site (http://www.thelastbridgemaster.com) has a ‘coming soon’ message. When I look at my blogs on my wordpress dashboard, the Last Bridge Master site has a red “Jetpack Problem” message under it. I can’t access the admin site for it at all, can’t make any changes, can’t disable Jetpack. What do I do? I tried emailing Jetpack, but haven’t heard back and I’m pretty sure it has nothing to do with dream host.
  If anyone has any ideas, I’d love to hear them! Also, I am fairly ignorant about these things.
  Please use small words so I’ll be sure to understand.

  The blog I need help with is: (visible only to logged in users)

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  noondayfilms · Member · Nov 9, 2014 at 6:23 pm

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  um, I don’t need help with touchingtheglory.wordpress.com. Apparently that gets automatically tagged onto my post? That blog is fine. It’s my other one… Did I post this question in the wrong place? Like I said, ignorant.

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  timethief · Member · Nov 9, 2014 at 7:38 pm

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  Hi there,
  We don’t provide support for any blogs other than those hosted by WordPress.COM and that site w2hich is hosted by Dreamhost is not one of them.

  WordPress.com and WordPress.org are completely separate and have different logins, features, run different versions of some themes with the same names, and have separate support forums. http://support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there and receive advice from WordPress.ORG bloggers.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password

  Some JetPack solutions are here http://jetpack.me/support/
  Others are in the JetPack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack
  However, if you can’t find help at either one then you can file a JetPack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

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  noondayfilms · Member · Nov 9, 2014 at 7:57 pm

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  Thank you so much!

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  timethief · Member · Nov 9, 2014 at 8:05 pm

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  You’re welcome. :)