Site is Gone
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I use wordpress for my website and use hostgator for the hosting. It has been up for several weeks and is now gone. I do not even see the sight when I log into wordpress. I have hundreds of hours into it and would love to figure out what happened and get it back up asap. Can someone help me figure out where it went? the website is – thedfsgurus.com
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Hey there!
Sorry about the issues you have been experiencing with your website!
At the moment, you are posting at the community forums where we can help with sites only hosted at WordPress.com servers. It appears your site is using the open-source software from WordPress.org but hosted at Hostgator.
You can read more about the differences between WordPress.org software and WordPress.com here: https://wordpress.com/support/com-vs-org/
If you haven’t already, please reach out to your domain registrar support team for additional information on this and getting your site up and running. It could mean that your domain might be not working as expected, as I see the nameservers are showing as suspended.
Hope this helps!
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I’m afraid that we can’t help directly because your site is not with WordPress.com managed hosting. As such, we don’t have the ability to take a closer look at your site.
Instead, your host uses open-source WordPress.org software, which differs from what we offer here on WordPress.com.
The good news though is that help is available in the WordPress.org forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/
Otherwise, you may want to contact HostGator for further support.
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