Site is gone

  • Unknown's avatar
    marvintesting · Member ·

    I had a beautiful website and paid a lot of money for the template. Just because i didnt pay for the paid plan everything is gone.

    i want my 100x ventures website back!

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-zinnia · Staff ·

    Good Morning –

    Thank you for writing to us for help with your site.

    A site must have an active hosting plan and an active domain registration for it to work. These requirements are not unique to WordPress.com but are consistent across the industry. If the hosting plan expires, you will lose your content. It’s important to avoid that and prevent any disruptions in service.

    My suggestion is to utilize the yearly Creator plan rather than the monthly solution. This will eliminate the monthly management for you and it’s also going to save you 62% on hosting over the course of the year.

    Have you already tried these steps to restore the site? https://wordpress.com/support/restore-your-site-after-the-plan-expires/

    In reviewing the account, I do not see any past use of a custom or third-party theme. Do you think it could’ve been purchased under a different account?

  • The topic ‘Site is gone’ is closed to new replies.