Site is gone!
-
I have had a blog on here for approximately 5 years and all of a sudden it has disappeared. WordPress is saying I have no sites. There is no way for me to contact them other than this ‘forum’. I have been trying to figure this out for 2 weeks. I REALLY would like someone to help me out here….WHAT happened? Where do I go for help?
-
What is the exact URL starting with http:// of the wordpress.COM hosted site you refer to please?
And, exactly which wordpress.COM username account registered that site?
This is wordpress.COM support. I’m asking because we cannot accurately answer questions posted here until we have confirmed the URL referred to and verified the hosting.
We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM. That support is found at http://wordpress.ORG/support/Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.
-
The URL is http://www.thatmortgagebankerblog.com
The username is (email visible only to moderators and staff)
It has always been on wordpress.COM. We have always posted our blogs on thatmortgagebanker.com/admin…..one month ago we changed the URL using 1&1 to http://www.thatmortgagebankerblog.com. It worked just fine for 2 weeks and then it disappeared. -
Contact https://support.my220.com/ as that site is not hosted by wordpress.COm and we do not provide support for it.
-
You are posting to the wrong support forum.
We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.
Some Jetpack solutions are here http://jetpack.me/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpackHowever, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/
- The topic ‘Site is gone!’ is closed to new replies.
WordPress.com Forums 