Site is missing

  • Unknown's avatar

    We changed our hosting service from BlueHost to HostGator recently. The domain was finally transferred a few days ago. When we tried to load our WordPress blog site onto hostgator, we find the blog has vanished completely. It appears Bluehost has deleted our site from WordPress? We did not give permission for this and would like it restored to its new hostgator site.
    Any help in this matter would be greatly appreciated

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

  • Unknown's avatar

    Please contact Bluehost for help with this.

    They hosted and supposedly deleted your website. There’s nothing another party that never hosted your site can do to restore your deleted site for you.

    Also, note that both Bluehost and Hostgator are owned by the same parent company and even share infrastructure and staff. They should definitely be able to help you with this.

    Good luck!

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