Site is missing in my WordPress account
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Hello! I have a WordPress site hosted on Bluehost. The URL is baguioinabasket.com. The site used to show up when I log into WordPress.com. However, as of today, it is missing in my account as if the site never existed. I am also unable to log into the site’s WordPress dashboard from Bluehost.
I’m sure that I am logging into the correct WordPress account, if it matters.
Please help! Thank you very much.
Site: https://baguioinabasket.com.
WP.com: Unknown
Jetpack: Yes
Correct account: Unknown -
Hello there,
It looks like there might be something awry with the Jetpack connection there.
You would want to disconnect as per these instructions here:
https://jetpack.com/support/disconnect-jetpack-sites/ and then re-install as per these instructions here: https://jetpack.com/support/reconnecting-reinstalling-jetpack/
I hope this helps!
Let us know if we can be of any further assistance.
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Hi! Thank you for this suggestion. Unfortunately, this (and disabling all plugins) did not work.
Any other suggestions please?
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Hi there,
I would’ve suggested the same things @aleone89 did.
Checking debug here:
We were unable to make an XML-RPC request to your website. Please make sure that XML-RPC is turned on and that Jetpack is installed, activated and connected with your WordPress.com account.
You could ask your hosting provider if they have a block in place to stop access to the XMLRPC file, or to API Calls and ask them to disable this security measure temporarily.
I would also reach out to the Jetpack staff at their community forums as they will be able to look further into the issue and better assist you:
https://wordpress.org/support/plugin/jetpack/
Thanks!
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Figured it out. Oddly enough, I was able to log into WordPress Admin after adding this to wp-config.php:
define(‘WP_HOME’,’https://baguioinabasket.com’);
define(‘WP_SITEURL’,’https://baguioinabasket.com’);Hope this helps anyone in the future. Thanks for the suggestions so far too!
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