Site is no longer showing after deleting jetpack

  • Unknown's avatar
    palestinianfeministcollective · Member ·

    Hello I recently purchased the domain palestinianfeministcollective.org from bluehost with which I received a free wordpress site. I was initially able to see my site listed under My Site when I logged into wordpress.com, but was having issues accessing it because of DNS propagation. I then deleted the jetpack app and since then am no longer seeing it under My Site and am also getting an error when I try to click on it through bluehost.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

  • staff-blorbo · Staff ·

    Hi there, the Jetpack plugin is the “glue” that connects your site using the WordPress.org software (and hosted with Bluehost) with WordPress.com.

    To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

    You’ll be able to restore that connection by first re-installing and re-connecting the Jetpack plugin, but first you’ll need to work with Bluehost to resolve the issue that has taken the site offline: https://www.bluehost.com/contact

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