site is not activated

  • Unknown's avatar
    apoorvagupta15 · Member ·

    I have renewed the plan but the website is still not showing.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-oikake · Staff ·

    Hi,

    I can see that you’ve purchased a Creator plan after the previous one expired.

    You can restore a previous backup of your site by following this:

    WP
    Back Up and Restore Your Website
    in WordPress.com Support
    6 min read
    Jetpack VaultPress Backup automatically saves every change and helps you get back online quickly with one‑click restores. This guide will show you how to access your site’s backups and restore your website to any previous point in time. This feature is available on sites with the WordPress.com Creator or Entrepreneur plan. If your site has one of our legacy plans, it is available on the Pro pl

    As your site was inactivated on Feb 13, 2024, I’d recommend restoring a backup from that day or the previous day.

    Hope this helps!

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