Site is not showing up in admin panel

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  neworaclegaming · Member · Nov 23, 2024 at 11:32 am

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  My site (neworaclegaming.io) is no longer accessible. It’s also not showing up in my admin panel.

  This occurred after my automatic payment method expired unknowingly. I logged into my account to upgrade my site back to the Business plan, but the site is no longer displaying in the admin panel. The payment was due on November 2nd, so it’s only been a few weeks.

  Also my original plan was billed monthly, and now when I look at the upgrades it only gives me the option to pay a yearly fee. Is it possible to go back to monthly payments? Thanks in advance.

  Self-declared URL: neworaclegaming.io
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Nov 23, 2024 at 12:08 pm

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  Did you rtead the notice at http://neworaclegaming.io/? Your domain conenction expired. Please log in to your WordPress.com account and review the status of your plan and domain. 

  

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  neworaclegaming · Member · Nov 23, 2024 at 6:38 pm

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  Thank you for the assistance. I guess the name converted to “neworaclegamingdotio.wordpress.com”. Do you know how to switch to the monthly business plan? Right now the only option I see is an annual plan. Thank you!

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  caimin · Staff · Nov 25, 2024 at 2:08 pm

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  There’s a dropdown menu on the plans page that will let you select a monthly plan: https://wordpress.com/plans/neworaclegamingdotio.wordpress.com

  If you choose neworaclegaming.io as a “domain you already own” when you go through the purchase process you’ll be able to restore the domain connection.

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  nragsdale531 · Member · Dec 3, 2024 at 11:32 pm

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  I can access my site, but cannot access wp-admin dashboard

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  caimin · Staff · Dec 4, 2024 at 8:11 am

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  @nragsdale531 Can you let us know which site you need help with? Thanks!