Site is removed
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My site was taken offline due to a billing issue. I want to renew and recover it, but I can’t access support without an active plan. Can someone from staff please assist with restoring access or confirming if it’s still recoverable? Site: cs2trading.wordpress.com
I didnt have it on auto-billing and was on vacation. But i cant find anything about the website on wordpress anymore.. except the reciept.
I had a lot of work on it and its just goneThe blog I need help with is: (visible only to logged in users)
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Hi there, @aslanmenderes27! 👋🏼
I just checked for available backups of your site with lapsed Business plan subscription — we still have your backup from the day it expired. ✅
Given this, feel free to upgrade the site again (I see you already added a Business plan to the checkout), and follow the instructions from this guide (skip to Step 2):
If your site’s Business or Commerce plan expires or you renew it too late, features like plugins and third-party themes are removed from your site. If you wish to recover your website from before, you can resubscribe and restore a backup. Follow the steps in this guide to return your website to how it was before your plan expired. Step 1: Renew Your Plan The first step to restoring your si🗓️ Once you access the backups, change the date to 2025-04-22 and restore the site to that day.
💡 If that backup doesn’t restore your site to how it was, try the backup from 2025-04-23.
If you’re having trouble with restoring it, contact us via live chat 😊
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I suggest contacting us via live chat 😊
If you need help with any aspect of WordPress.com, this guide will show you how to find support. Access to support Customers on our paid plans receive fast, 24/7 responses from our expert team. Free plan users may receive support in the WordPress.com public forums. Support guides Before reaching out to support, you might want to check our helpful documentation to see if your qu
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