Site is showing up as unsecured

  • Unknown's avatar
    tamellalouise · Member ·

    Hi. I have three websites that are showing up as unsecured and I was wondering why. We were under the impression that an SSL certification came with WordPress. Please advise on how we can get these sites secured.

    Thank you,
    Tammy

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    It looks like your site at allennpd.org isn’t hosted by us at WordPress.com. It uses the open-source WordPress.org software and is hosted by a different hosting company.

    There are some differences between WordPress.com and WordPress.org. If you aren’t sure about them, please check the following page that explains it: WordPress.com vs. WordPress.org.

    We do provide free SSL certificates with all sites hosted by us. Because your sites aren’t hosted by us, we aren’t able to help.

    You can consider migrating your sites to WordPress.com, where we offer world-class support, high-performance servers, unlimited bandwidth, and many more hosting features with the Business plan.

    You will be able to migrate your entire site to WordPress.com as-is after upgrading to Business. Here are the instructions for that:

    WP
    Import a Site » Import an Entire WordPress Site
    in WordPress.com Support
    3 min read
    If you have a website built with WordPress on another hosting provider, generally referred to as a self-hosted WordPress.org site, and want to move it to WordPress.com, use our Import Everything option. The Import Everything option will copy your existing self-hosted WordPress site to your new WordPress.com site, including your content, media, plugins, and the theme. Prerequisites A W

    Feel free to let us know if there’s anything else you need and we’ll be happy to help.

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