Site isn’t responding

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  zaliecakes · Member · Feb 13, 2019 at 1:13 pm

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  After I updated plugins my site is not responding. All I get is a blank white page

  The blog I need help with is: (visible only to logged in users)

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  clynnfisher · Member · Feb 13, 2019 at 1:55 pm

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  Hi There

  I am able to see your site above. If that helps at all.

  It looks like your site is a self-hosted WordPress.org one.

  For assistance with self-hosted WordPress you’ll want to use the forums at https://wordpress.org/support/

  This link will show you the differences between WordPress.com and WordPress.org.

  WordPress.com vs. WordPress.org

  Hope this helps!

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  pranaliwp · Member · Feb 13, 2019 at 2:01 pm

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  Hi @zaliecakes,

  Your site is using the self-hosted version of WordPress.

  This forum is only for the WordPress.com hosted websites.
  https://en.support.wordpress.com/com-vs-org/

  You can update WordPress plugin manually https://codex.wordpress.org/Managing_Plugins#Manual_Plugin_Installation_by_FTP

  How to Update a WordPress Plugin Manually Using cPanel

  To troubleshoot WordPress errors, you require to enable WordPress Debug, which can be done using wp-config.php.
  You need to copy and paste the code in wp-config.php file shown below.
  define( 'WP_DEBUG', true );

  I hope this helps.
  Thanks

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  pranaliwp · Member · Feb 13, 2019 at 2:05 pm

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  Sorry @samncandy,

  I missed to check your reply.