Site isn't saving my updates

  • Unknown's avatar
    katiebonnema · Member ·

    Any time I try to save changes to a page or post, as soon as I click update I am sent to another area (if I am trying to save a page, I click update and it takes me to ‘posts’). My content isn’t saved and I have to start all over again. It always tells me there is a backup of the changes I made and I restore them but as soon as I click update I have to start all over again. I was trying to change my contact form and now because it won’t let me edit the page, I have no contact form at all and my clients can’t get in touch with me. I need this fixed asap.

    Thank you,

    Katie Bonnema

  • Unknown's avatar
    justjennifer · Member ·

    Are you talking about the site at katiebonnema.com? If so, that site isn’t hosted on WordPressdotcom so we won’t be able to help you here.

    Standalone WP and WordPressdotcom are different entities; more information about the differences can be found here: https://en.support.wordpress.com/com-vs-org/

    Help for self-hosted sites using the standalone WP software can be found over at https://codex.wordpress.org/Main_Page and at https://wordpress.org/support/ If you don’t have a username on the ORG forums, you can register one on that page.

    If you are talking about a site hosted on WordPressdotcom, please provide us with the full site URL.

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