Site Isn’t Showing Up

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  chaseresendez14 · Member · Aug 12, 2021 at 4:21 pm

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  My site isn’t coming up from my phone’s safari. It says that it’s launched and active otherwise.

  Site: https://chaseresendez.wordpress.com.
  WP.com: Yes
  Correct account: Yes

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  staff-mckluskey · Staff · Aug 13, 2021 at 7:28 am

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  Hi there!

  What exactly do you see on Safari on your phone? If you still see the site as private, for example, this could be due to caching. Try clearing your browser’s cache and see if that helps.

  You can find here more information on how to clear the cache depending on your browser:

  https://wordpress.com/support/browser-issues/#clearing-your-browser-cache.

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  chaseresendez14 · Member · Aug 13, 2021 at 1:57 pm

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  basically, “oops! That page can’t be found.” I tried it on another friend’s phone, too, and it did the same thing.

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  helper-heroponriki · Member · Aug 13, 2021 at 3:48 pm

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  Thanks for that! That message usually indicates that you have indicated that you want a specific page for your homepage, but have not selected the page in the Customizer -> Homepage settings

  Looking at your Page titled “Home” – that page is set to Private. If you want your visitors to see that page, you need to change the visibility of that page to Public.

  https://wordpress.com/support/post-and-page-visibility/#changing-visibility

  I hope that clarifies things!