Site issues with Kinsta

  • Unknown's avatar
    phillippeg · Member ·

    My website (drunkdrivingdefense.com) went down unexpectedly this morning (11/30/2022) and I have not been able to resurrect it thus far. I’ve tried restoring backups with no luck and I even updated PHP to 8.0 and still no luck. I was trying to disable plugins through phpMyAdmin as well as FTP and those methods have both been unsuccessful as well. What would you recommend my next steps be?

    WP.com: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there:

    You’ve posted to the free support forums for websites hosted here at WordPress.com. Since your site is not hosted with us, we’re limited in what we can help with and advise. But I can get you pointed in the right direction to get help.

    You should reach out to your host Kinsta for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you find and fix this problem with your restore.

    If you still have trouble, please reach out to the WordPress community for guidance:

    https://wordpress.org/support/forum/how-to-and-troubleshooting

    I hope that helps!

  • The topic ‘Site issues with Kinsta’ is closed to new replies.