Site keeps going down

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  admin03641868bd · Member · May 29, 2024 at 5:23 pm

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  Hello!

  My site https://biologyoftraumasummit.com/ and the associated sites with it keep going down but are showing they’re accessible on the dashboard.

  I need help asap if someone could reach out to me and my team?

  Thank you!
  Andi

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  w32kazedetodo · Staff · Jun 3, 2024 at 1:38 pm

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  Hi there!

  If you’re seeing the “There Has Been a Critical Error on This Website” message, one of the most common causes can be a plugin or theme conflict. If you’re able to access the dashboard I would recommend you to follow these steps to run a conflict check and locate the source of the issue.

  That being said, I see your site is hosted with Strato AG rather than WordPress.com so I can only share some general guidelines and recommendations since we’re not able to access the site. Take into account that by migrating your site with us you can enjoy our hands-on specialized WordPress support which could further help you with situations like this one and way more.

  If this might be something you would be interested in, don’t hesitate to answer the thread :)