site loads very slow

  • Unknown's avatar

    I had a 500 internal server error. I backuped an it resolved. Now my site loads in about in 1-2 minute

    I got this email from WordPress:

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 5.5.1
    Current theme: OceanWP (version 1.9.0)
    Current plugin: WooCommerce (version 4.5.2)
    PHP version 7.3.23

    Error Details
    =============
    An error of type E_COMPILE_ERROR was caused in line 39 of the file /home/customer/www/jakabstore.com/public_html/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/autoload_functions.php. Error message: require_once(): Failed opening required ‘/home/customer/www/jakabstore.com/public_html/wp-content/plugins/woocommerce-admin/src/Notes/WC_Admin_Note.php’ (include_path=’.:/usr/local/php73/pear’)

    The blog I need help with is: (visible only to logged in users)

  • Hi,

    It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

    We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    Your webhost’s support team may also be able to assist.

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

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