Site Log in Error

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  gcfives · Member · Jul 7, 2019 at 10:31 pm

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  Hi,

  I have been trying to log into my site with no success. I keep getting the error message ‘ The email could not be sent.
  Possible reason: your host may have disabled the mail() function.’ when I try to reset my password.
  I have checked with my domain provider and the emails are working efficiently.

  Can anyone help please?

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  staff-blorbo · Staff · Jul 7, 2019 at 10:35 pm

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  What is the URL of the site with the problem?

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  gcfives · Member · Jul 9, 2019 at 5:09 am

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  http://www.gcfiveasides.com

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  fstat · Staff · Jul 9, 2019 at 6:49 am

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  Hi there,
  Your site is not hosted by us (WordPress.com). It is using the open source WordPress.org software and it is hosted elsewhere. Therefore, you need to contact your hosting provider regarding your issue.

  We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  If you want to know more about the differences between WordPress.com and the open source WordPress.org software you can read this article:

  WordPress.com vs. WordPress.org