Site logo…

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  shaddrury · Member · Apr 8, 2016 at 3:56 pm

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  I need some help… So I will try to make this as simple as possible :

  #1 Go to your Facebook profile page. Create a new status / post and type http://www.shaddrury.com

  #2 This will create a link to my website – it will also show a blue logo (Letter C)

  #3 I put that logo there a while back, but for the life of me, I can’t figure out how to change it.

  I have gone to my account settings
  I have looked for it under gravatar settings
  I can’t find this logo anywhere on my wordpress site

  How do I change the Letter C logo with the logo that is on my home page?

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Apr 8, 2016 at 6:56 pm

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  Hi,

  It looks like your domain is not properly set up to load your WordPress.com site. A domain that is not registered with us needs to be connected (mapped) using a domain mapping upgrade, and the domain itself should have the WordPress.com nameservers on it.

  I checked your account and the domain and I can see your domain mapping upgrade was canceled and refunded, and your domain does not have the WordPress.com nameservers. Because of this (the fact that it’s not set up in the proper way), Facebook is unable to fetch the current information for your site.

  Facebook has a tool here that you can use to force it to fetch the current data from any link. If you use that link on your site address, you’ll notice that it shows an error.

  My suggestion will be to add the WordPress.com nameservers to your domain and repurchase the domain mapping upgrade on your site. Domain mapping instructions can be found here.

  Then you can go to https://shaddrury.wordpress.com/wp-admin/options-general.php and upload a favicon for your site on the right site. It may take a few hours before the new favicon image starts showing up, however,

  Feel free to let me know if there’s anything else you need and I’ll be happy to help.