Site Logo Not coming up on Shop Pages

• 

  smileyboxesau · Member · Dec 4, 2023 at 2:27 am

  • Copy link
  • Add topic to favorites

  Hi, so I am using Astra and along with the starter template – Planet Earth store. I use a transparent logo with a spacer to adjust the size of it because it doesnt work in the middle with the navigation underneath.

  My logo wont show up on my shop pages or 404 error page. Im not able to edit to add a spacer like I would normally do and my header isnt working. How can I fix this?

• 

  kausaralam · Member · Dec 4, 2023 at 7:19 pm

  • Copy link

  Hi there @smileyboxesau

  Please share the website or a specific page url here. So we can check and find a solution for you.

  thanks

• 

  smileyboxesau · Member · Dec 6, 2023 at 1:23 am

  • Copy link

  This is the link to the shop page. https://smileyboxesau.com/product-category/boxes/

• 

  staff-95percentghost · Staff · Dec 6, 2023 at 7:44 am

  • Copy link

  Hi! https://smileyboxesau.com/ appears to use the WordPress software and is hosted with another company than WordPress.com. In order to get help with your website, we do suggest contacting either your host’s own customer support, or alternatively the community forums of WordPress.org:

  • https://wordpress.org/support/forums/

  To clarify, there are two ways to use WordPress, you can either use the WordPress software downloaded from WordPress.org onto a web host (also known as self-hosted), or you may host your site with us here at WordPress.com. For reference, you can learn more about the differences between WordPress.com and WordPress.org here:
  https://support.wordpress.com/com-vs-org/

  That said, if you’re having trouble with Astra in particular, it might be worth getting in touch with the team that makes it (Brainstorm Force), or possibly the support forum for your chosen page builder – they can provide more accurate help!

• 

  smileyboxesau · Member · Dec 6, 2023 at 10:29 am

  • Copy link

  Thanks!