Site Lost, Account Erased?

• 

  marketing873ff37599 · Member · Jul 1, 2024 at 7:30 pm

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  Hi there,

  I simply refreshed my page whilst editing my site using Divi, it logged me out and I kept getting an error code saying ‘site does not exist’ until I sent myself an email login link.

  When I followed the link it took me back into my account, but the username is different to what i had set it, & it says I have no domains/accounts/purchases attached to the account.

  And I recently transferred my domain from Godaddy to WordPress.

  I’d greatly appreciate any feedback.

  Self-declared URL: http://www.injuredunited.com
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

• 

  nigeljoy · Staff · Jul 2, 2024 at 5:00 am

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  Hi there,

  It appears you have two different WordPress.com accounts and you are logged in to the wrong WordPress.com account. Hence, its dashboard does not show the site injuredunited.com.

  Do you remember creating any other WordPress.com accounts?

  If you forgot your account details, please follow the account recovery process here: https://wordpress.com/support/account-recovery/

  Let us know if you have any questions.