Site migration
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I changed my domain from GoDaddy to WordPress but did not change the name servers in GoDaddy before doing so. The domain no longer appears on my GoDaddy dashboard. I made the new domain my primary address but my site does not load as it appears there is an issue with the SSL certificate. I have the following message:
There are one or more problems with your DNS configuration that prevent an SSL certificate from being issued:
- This domain does not resolve to WordPress.com. Please update the DNS settings to point to WordPress.com. Note that any recent DNS changes may take a few minutes to take effect.
Entering the domain simply loads a blank page. Please help!
The blog I need help with is: (visible only to logged in users)
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Hi there! Thanks for getting in touch!
I see the domain was successfully transferred to WordPress.com and resolves as expected on your WordPress.com site.
The domain’s SSL is working as expected too, so it’s possible the issues you encountered were related to DNS propagation. Everything looks great for now!
As a next step, I recommend performing the following actions:
- Log out of WordPress.com
- Close all WordPress.com tabs and windows
- Clear your web browser’s cache. This link will help you do that if you’re unsure how: https://wordpress.com/support/browser-issues
- Flush your device’s DNS cache: https://blog.hubspot.com/website/flush-dns
- Reboot your device
- Log back in to WordPress.com
Once you’re logged back in, please reload the site and let us know here if you’re still having issues.
Looking forward to hearing back from you soon.
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