Site Missing

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  alantk · Member · Dec 9, 2020 at 8:51 pm

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  My site — AlwaysJacked.com — has been dormant for longer than I’d care to admit. But I still love the little bugger.

  Problem is, it’s not showing up at all in my dashboard, so I can’t access it. Also getting this error message — Your PHP installation appears to be missing the MySQL extension which is required by WordPress — which I would happily try to address, but I can’t since I can’t seem to access the site.

  Help — please and thank you.

  Alan

• 

  justjennifer · Member · Dec 10, 2020 at 10:34 am

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  Hi there,

  Nameservers:
  NS1.BLUEHOST.COM
  NS2.BLUEHOST.COM

  Your site is using name servers that aren’t associated with WPcom. Have you tried contacting your web hosting provider, BlueHost, for assistance? If they say this is a WordPress problem, head over to https://wordpress.org/support/ where you’ll find documentation and users who have more experience with the software you are using. If you don’t have a username on the ORG forums you can register one on the top of that page.

  To clarify, this support forum assists users with free websites hosted on the WPcom platform. For more information on the differences: https://wordpress.com/support/com-vs-org/

  Once your site is up and running, you’ll be able to reconnect the jetpack plugin which will allow you to manage it from your WordPress.com dashboard.