Site ne fonctionne pas d’une connexion française

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  aboutavoyagewebsite · Member · Sep 27, 2023 at 7:03 am

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  Bonjour,
  Depuis hier j’ai un soucis très particulier.

  Mon site ne fonctionne pas d’une connexion internet française ‘classique’. J’ai essayé de chez moi, mon voisin, mes amis ont essayé de chez eux et cela ne fonctionne pas. Message d’erreur ‘site inaccessible ERR_CONNECTION_REFUSED’.

  Par contre, le site fonctionne parfaitement avec mon téléphone sur 4g/5g, il fonctionne de l’étranger, aucun problème également quand j’utilise un VPN (et cela même avec une connexion IP française).

  Je ne sais absolument pas quoi faire et j’ai grand besoin d’aide SVP!!!

  Merci
  Benjamin

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Sep 27, 2023 at 8:08 am

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  Hi there,

  I used Google Translate to translate your message, as this is the English support forum. In your message, you said:

  Good morning, Since yesterday I have had a very particular problem. My site does not work with a ‘classic’ French internet connection. I tried at home, my neighbor, my friends tried at home and it doesn’t work. Error message ‘site inaccessible ERR_CONNECTION_REFUSED’. On the other hand, the site works perfectly with my phone on 4g/5g, it works from abroad, also no problem when I use a VPN (even with a French IP connection). I have absolutely no idea what to do and I really need help!!!

  I’m sorry to hear about the inconvenience you’ve been facing with accessing your site.

  Based on the details you provided, especially the fact that your site is accessible via mobile connection, from other countries, and with a VPN, this strongly suggests that the issue might be related to your Internet Service Provider (ISP). There could be a possibility that your ISP or some ISPs in France might be blocking access to certain websites, including WordPress.com or, specifically your site.

  I would recommend reaching out to your ISP and inquire if there have been any recent changes or restrictions applied. Ask them if they’re blocking access to your website or WordPress.com in general. They should be able to provide more clarity on this matter.

  In the meantime, continue using your VPN or mobile connection if you need immediate access. I understand how essential your website is to you, and I genuinely hope this issue gets resolved swiftly. If you have any more questions or need further assistance, please don’t hesitate to ask.